These Terms & Conditions (“Terms”) govern your use of the XM Networks LLC website and the services provided by XM Networks LLC (“XM Networks,” “we,” “us,” or “our”). By accessing our website or engaging our services, you agree to these Terms.
Use of Our Website
You may use our website for lawful purposes and in accordance with these Terms. You agree not to misuse the website, attempt to gain unauthorized access, interfere with its operation, or use it in a way that could harm our systems, services, or other users.
Our Services
XM Networks provides technology services including cloud services, network services, system integration, managed firewall services, hosting and maintenance, and website maintenance. Specific services, pricing, timelines, deliverables, and responsibilities may vary based on the agreement established with each customer.
We reserve the right to modify, discontinue, or update services when reasonably necessary. Any work outside an agreed scope may require additional approval or charges.
Customer Responsibilities
Customers are responsible for providing accurate information, access credentials, content, materials, approvals, and other information reasonably required to deliver services. Customers are also responsible for maintaining appropriate authorization for systems, software, accounts, and content they ask us to access or manage.
Delays caused by missing information, approvals, access, or third-party services may affect project timelines.
Payments
Customers agree to pay all applicable fees according to the agreed pricing and payment terms. Recurring services may continue to be billed until properly cancelled according to the applicable service arrangement.
Additional work, third-party costs, licenses, domains, software, or other services not included in an agreed scope may be charged separately.
Third-Party Services
Some services may depend on third-party platforms, software, hosting providers, domain registrars, payment processors, or other external services. XM Networks is not responsible for outages, policy changes, pricing changes, security incidents, or other issues caused by third parties.
Intellectual Property
Unless otherwise agreed in writing, XM Networks retains ownership of its pre-existing tools, processes, configurations, templates, methods, and other materials used to provide services.
Customer-provided content, information, trademarks, and materials remain the property of the customer or their respective owners. Any ownership or licensing of custom work will be governed by the applicable service agreement.
Security and Access
We take reasonable measures to protect systems and information that we manage. Customers understand that no network, website, hosting environment, or electronic service can be guaranteed to be completely secure or continuously available.
Customers are responsible for maintaining the security of their own accounts and credentials and should promptly notify us of suspected unauthorized access.
Limitation of Liability
To the extent permitted by applicable law, XM Networks LLC will not be liable for indirect, incidental, consequential, special, or loss-of-profit damages arising from the use of our website or services.
Our total liability relating to a service will be limited to the amount paid for the specific service giving rise to the claim, except where such limitation is prohibited by applicable law.
Disclaimer
Our website and services are provided on an “as available” basis. While we make reasonable efforts to provide reliable services, we do not guarantee that the website or every service will always be uninterrupted, error-free, or available.
Termination
Either party may terminate a service according to the terms of the applicable agreement. We may suspend or terminate access to services where there is a material breach of these Terms, non-payment, misuse of services, or activity that creates a security or operational risk.
Changes to These Terms
XM Networks LLC may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date. Continued use of our website or services after an update constitutes acceptance of the revised Terms to the extent permitted by law.
Governing Law
These Terms will be governed by the applicable laws of the jurisdiction in which XM Networks LLC operates, without regard to conflict-of-law principles, unless otherwise required by applicable law or a separate written agreement.
Contact Us
If you have questions regarding these Terms & Conditions, please contact XM Networks LLC through the contact information provided on our website.
Phone:+1(303) 463-7790
Email:info@xmnetworksllc.com